“So people didn't want to destroy themselves, and they didn't; and so only a very few brave hearts, not always the brightest or the sharpest knives in the drawer, stepped forward and did the best they could to bring about change and to make known how bad the situation was - the social situation, the legal situation, the employment situation, and so on - for homosexuals.” - Joseph Hansen

"A good paring knife has a thin, sharp blade. A poor knife will have trouble cutting through the apple. A better knife will go smoothly through the apple, making thin slices." - John Macchia

“Now it's a pleasure to come to work every day because I get to work on my stuff. I get to sharpen my knife. And when it's sharp, you're going to get cut. Definitely get cut.” - Warren Sapp



Now, there was a time (not so long ago) where I wouldn't admit this, but let's face facts, folks, I'm certainly no longer the sharpest knife in the drawer when it comes to things "computer". I find there's just too much, it's inconsistent and it's overwhelming. I can't handle that anymore.



I come from a world where things were simple and straightforward...and solvable without having to guess!



I came across a conversation that I well might have been a part of. I'll leave it to you to guess which part I would play with Shakespearian flair!

From an ex-field sales/support supervisor:

I used to work in a computer store and one day we had a gentleman call in with a smoking power supply. The service rep was having a bit of trouble convincing this guy that he had a hardware problem.

Service Rep: Sir, something has burned within your power supply.

Customer: I bet that there is some command that I can put into it.

Service Rep: There is nothing that software can do to help you with your problem.

Customer: I know that there is something that I can put in...some command...maybe it should go into the CONFIG.SYS.

[After a few minutes of going round and round]

Service Rep: Okay, I'm not supposed to tell anyone this but there is a hidden command in some versions of DOS that you can use. I want you to edit your AUTOEXEC.BAT and add the last line as C:\DOS\NOSMOKE and reboot your computer.



[Customer does this]

Customer: It is still smoking.

Service Rep: I guess you'll need to call Microsoft and ask them for a patch for the NOSMOKE.EXE.

[The customer then hung up. We thought that we had heard the last of this guy but NO...he calls back four hours later]

Service Rep: Hello, Sir. How is your computer?

Customer: I called Microsoft and they said that my power supply is incompatible with their NOSMOKE.EXE and that I need to get a new one. I was wondering when I could have that done and how much it will cost.



(P.S. Maybe this is an indictment against Microsoft as much as it is against customers like me!!)

PEACE.

Posted by Evydense on Tuesday, January 09, 2007 at 8:31 a.m. | Permalink